We want you to be happy with your choices. If you are not, then you can return your products to us within 14 days for a full refund. However, we do not accept returns on earrings for hygiene reasons. All of our items are checked for quality when we dispatch them, but if there is a faulty item, we'd be happy to send you a refund. Please contact us if you'd like to return an item and we'll send you our address by return. Thank you,
Samja fine silver and gems
A Long Associates company